Your Safety is Our Priority
Zipply is committed to creating a safe, secure, and trusted marketplace for both Clients and Providers.
Background Checked
All providers verified
Secure Payments
Pay only when satisfied
Photo Verification
Before & after proof
Verified Reviews
Real customer ratings
Safety for Clients
What we do to protect you
Verified Providers
- All providers undergo background checks before approval
- Identity verification through government ID
- Reviews and ratings from real customers
- Providers with low ratings are removed from platform
Secure Payments
- Payment held in escrow until you approve the work
- No payment released until you confirm satisfaction
- 24-hour dispute window for issues
- Stripe secure payment processing
Photo Verification
- Providers upload before and after photos
- Visual proof of completed work
- Evidence for dispute resolution
In-App Communication
- All communication stays on platform
- No personal phone numbers shared
- Chat history available for disputes
Safety for Providers
How we protect you while you work
Payment Protection
- Guaranteed payment for completed work
- Funds held securely before job starts
- Payouts processed within 3-5 business days
Dispute Resolution
- Fair process for both parties
- Support team reviews evidence
- Photos and messages serve as proof
24/7 Support
Our support team is always here to help with any safety concerns or issues
📞 Emergency Support
Call: 1-800-ZIPPLY
💬 Live Chat
In-app support available 24/7
📧 Email Support
support@zipplyapp.com
Safety Tips
Simple steps to stay safe
Stay on Platform
Keep all communication and payments on Zipply. Never share personal contact info.
Verify Before Work
Check provider ratings, reviews, and profile before accepting any offer.
Document Everything
Take before and after photos. Keep all communication on the app.
Report a Safety Concern
If you experience or witness any unsafe behavior, report it immediately
All reports are taken seriously and investigated promptly